Appraisal Section A

**Employee Information**
Your Full Name:

Employee ID:

Department/Unit:

Position:

Date of Appraisal:

Employee Email

Period of Review

Key Performance Indicators (KPIs)

1. Job Knowledge:

2. Quality of Work:

3. Productivity:

4. Communication Skills:

5. Teamwork & Collaboration:

6. Customer Service Efficiency:

7. Compliance and Risk Management:

8. Sales and Cross-Selling:

9. Loan Processing and Recovery:

10. Transaction Accuracy and Security:

11. Innovation and Digital Adoption:

12. Regulatory Adherence:

13. Portfolio Growth and Profitability:

14. Number of Accounts Opened:

15. Number of Mobile App Enrollments:

16. Number of POS Distributed:

17. Number of Loans Disbursed:

18. Number of Loan Recoveries:

19. Number of Transactions Processed:

20. Number of Reversals Done:

21. Number of Debit Card Issued:

22. Processing Speed and Accuracy:

23. Turnaround Time:

Key Achievements:
Challenges Faced:
Suggestions for Improvement:

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